Term and Conditions

Welcome to Outlet Tailorza Store! These Terms and Conditions outline the rules and regulations for using our website and purchasing our sustainable fashion essentials. By accessing our site and making purchases, you agree to these terms in full.

1. Website Usage

1.1 Eligibility

By using our website, you confirm that you are at least 18 years old or accessing the site under parental supervision. Our services are available to customers worldwide, excluding certain parts of Asia and remote areas.

1.2 Account Responsibility

If you create an account with us:

• You are responsible for maintaining the confidentiality of your account credentials
• All activities under your account are your responsibility
• You must provide accurate and current information

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our sustainable fashion items (jeans, long sleeves, pants, short sleeves, shorts, and tees & polos). However, slight variations in color or texture may occur due to monitor settings or the natural characteristics of eco-friendly materials.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Sustainable Practices

By purchasing from Outlet Tailorza Store, you support our commitment to:

• Ethical manufacturing processes
• Environmentally conscious materials
• Reduced carbon footprint in shipping

3. Ordering and Payment

3.1 Order Process

Your order represents an offer to purchase which we accept by processing payment and preparing for shipment. We process orders within 1-2 business days (excluding weekends and holidays).

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your payment information on our servers.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to material costs or market conditions, though we will honor the price at the time of your order.

4. Shipping Policy

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
• Free Shipping: For orders over $50 via EMS (15-25 business days)

Delivery times are estimates and may vary due to customs processing.

4.2 Shipping Restrictions

We cannot ship to certain parts of Asia and remote areas. Customers are responsible for any customs fees, taxes, or import duties in their country.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery if items are:

• Unworn, unwashed, and in original condition
• In original packaging with tags attached
• Accompanied by proof of purchase

Non-returnable items include underwear, swimwear, and final sale items (unless defective).

5.2 Return Process

To initiate a return:

1. Email [email protected] with your request
2. Wait for return authorization
3. Ship items to: Outlet Tailorza Store Returns, 103 North East Avenue, Panama City, US 32401

Original shipping fees are non-refundable unless the return results from our error.

5.3 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. It may take 5-10 additional days for your financial institution to post the credit.

6. Intellectual Property

All content on our website (logos, text, images, etc.) is the property of Outlet Tailorza Store and protected by intellectual property laws. You may not use our content without express written permission.

7. Limitation of Liability

Outlet Tailorza Store shall not be liable for:

• Delays or failures in delivery beyond our control
• Minor variations in product appearance
• Indirect damages resulting from product use

Our total liability for any claim related to your purchase is limited to the purchase price of the item(s) in question.

8. Privacy and Data Protection

We handle your personal information according to our Privacy Policy, which explains how we collect, use, and protect your data.

9. Governing Law

These Terms shall be governed by the laws of the State of Florida, without regard to its conflict of law provisions.

10. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date.

11. Contact Us

For questions about these Terms:

Email: [email protected]
Mail: Outlet Tailorza Store, 103 North East Avenue, Panama City, US 32401

Customer service hours: Monday-Friday, 9am-5pm EST