At Outlet Tailorza Store (“we”, “us”, or “our”), accessible from tailorza.com, we are committed to protecting your privacy with the same care we put into crafting our timeless wardrobe essentials. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect information that helps us provide our sustainable shopping experience while respecting your privacy:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information (processed securely through our PCI-compliant systems), and phone number.
  • Transaction Data: Details about purchases you make through our website (including Jeans, Long Sleeves, Pants, Short Sleeves, Shorts, Tees & Polos), payment method, and order history.
  • Technical Data: IP address, browser type, operating system, referring URLs, device information, and pages visited on our site.
  • Communication Data: Records of your communications with our customer service team (Monday-Friday, 9am-5pm EST via [email protected]).

2. How We Use Your Information

We use your data responsibly to enhance your sustainable shopping experience:

  • Process and fulfill your orders for our durable garments
  • Provide customer support and respond to inquiries
  • Improve our website, products, and services
  • Send order confirmations and shipping notifications
  • Prevent fraud and enhance security (using industry-standard SSL technology)
  • Comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

  • Service Providers: We share data with trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website operations.
  • Legal Compliance: We may disclose information when required by law or to protect our rights.
  • Business Transfers: In the event of a merger or acquisition, customer data may be transferred as a business asset.

We never sell your personal information to third parties.

4. Data Storage and Security

We protect your information with the same commitment to quality found in our garments:

  • All transactions are processed through PCI-compliant systems
  • Data is encrypted using industry-standard SSL technology
  • We never store full credit card details on our servers
  • Data is stored on secure servers with limited access
  • While we implement robust security measures, no internet transmission is 100% secure

5. Your Rights and Choices

As a valued member of our conscious shopping community, you have rights regarding your data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data, subject to legal requirements
  • Opt-out: Unsubscribe from marketing communications
  • Object: Object to certain processing activities

To exercise these rights, please contact us at [email protected]. We serve customers globally (excluding some parts of Asia and remote areas) and will respond to all legitimate requests promptly.

6. Cookies and Tracking Technologies

Our website uses cookies to provide a seamless shopping experience:

  • Essential Cookies: Necessary for website functionality and secure checkout
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding some parts of Asia and remote areas), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy to reflect changes in our practices. The “Last Updated” date at the top indicates when revisions were made. We encourage you to review this policy periodically.

10. Contact Us

For questions about this Privacy Policy or your personal data:

Outlet Tailorza Store
103 North East Avenue
Panama City, US 32401
Email: [email protected]

Thank you for trusting Outlet Tailorza Store with your information as we work together towards a more sustainable future.